Welcome to FYAI ("we", "our", or "us"). We are committed to protecting your personal data and your right to privacy. This Privacy Policy outlines how we collect, use, store, share, and protect your information in compliance with the Digital Personal Data Protection (DPDP) Act, 2023 of India.
1. Data Fiduciary
For the purposes of the DPDP Act, FYAI acts as the Data Fiduciary. We determine the purpose and means of processing your personal data. For any queries regarding data processing, you may contact our Grievance Officer at the details provided in Section 12 below.
2. The Personal Data We Collect
We collect personal data that you voluntarily provide to us when you express an interest in obtaining information about us or our services. This may include:
a) Data Collected via Contact Form
- Identity Data: Full name, company name.
- Contact Data: Work email address, phone number (with ISD code), country, and city.
- Inquiry Data: Project type, budget range, and description of your project requirements or business goals.
b) Data Collected via Calendly (Meeting Scheduling)
- Identity & Contact Data: Name and email address provided when booking a discovery call through our embedded Calendly widget.
- This data is processed by Calendly Inc. under their own privacy policy. Please refer to Calendly's Privacy Policy for details.
c) Data Collected Automatically
- Analytics Data: Pages visited, time spent, referral source, browser type, device type, operating system, and approximate geographic location (derived from IP address).
- Performance Data: Page load times, web vitals, and other performance metrics used to improve website speed and reliability.
3. Purpose of Processing
We process your personal data strictly for legitimate business purposes:
- Lead Generation: To assess your requirements and determine how our services align with your project development needs.
- Follow-ups: To contact you regarding your inquiry and discuss potential project collaborations.
- Service Delivery: To prepare proposals and initiate the onboarding process for your projects.
- Website Improvement: To analyze traffic patterns, monitor performance, and improve the user experience of our website.
- Legal Compliance: To comply with applicable laws, regulations, or legal processes.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience. You can manage your preferences through our cookie banner or your browser settings.
a) Essential Storage
- Cookie Consent Preference (
fyai-cookie-consent): Stored in your browser's local storage to remember whether you accepted or declined analytics cookies. This is strictly necessary for the website to function and does not require consent.
b) Analytics Cookies (Loaded Only After Consent)
- Google Analytics (
_ga,_gid, and related cookies): Used to distinguish users, track page views, session duration, and traffic sources. These cookies are set by Google and are governed by Google's Privacy Policy.
Important:Analytics cookies are only loaded after you click "Accept" on our cookie banner. If you decline, no analytics cookies are set and no browsing data is shared with Google.
5. Third-Party Service Providers (Data Processors)
We use the following third-party services that may process your data on our behalf. These services act as Data Processors under the DPDP Act:
| Service | Provider | Purpose | Data Processed |
|---|---|---|---|
| Google Analytics | Google LLC | Website traffic analysis | IP address, browsing behavior, device info |
| Vercel Analytics | Vercel Inc. | Page view analytics | Page views, visitor counts |
| Vercel Speed Insights | Vercel Inc. | Performance monitoring | Web vitals, page load times |
| Calendly | Calendly LLC | Meeting scheduling | Name, email (when booking) |
| Website Hosting | Vercel Inc. | Website hosting & delivery | Server logs, IP addresses |
6. Cross-Border Data Transfer
Some of our third-party service providers (including Google, Vercel, and Calendly) operate outside of India, primarily in the United States. By using our website and providing your consent, you acknowledge that your personal data may be transferred to and processed in jurisdictions outside India. We ensure that such transfers comply with the provisions of the DPDP Act and that adequate safeguards are in place to protect your data.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:
- Contact Form Submissions: Retained for up to 24 months from the date of submission, or until the associated project inquiry is resolved, whichever is later.
- Analytics Data: Retained as per Google Analytics' and Vercel's default data retention policies (typically 14–26 months).
- Cookie Consent Preference: Stored in your browser's local storage until you clear it manually.
After the retention period expires, your data will be securely deleted or anonymized.
8. Data Security
We implement appropriate reasonable security safeguards to prevent personal data breaches and protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission (HTTPS/TLS), secure database access controls, and regular security reviews.
9. Your Rights Under the DPDP Act
As a Data Principal under the DPDP Act, 2023, you have the following rights:
- Right to Information: You have the right to request a summary of the personal data processed by us and the processing activities.
- Right to Correction & Erasure: You can request the correction of inaccurate or misleading data, and the erasure of data that is no longer necessary for the purpose it was collected.
- Right to Grievance Redressal: You have the right to register a grievance with us regarding the processing of your personal data.
- Right to Nominate: You have the right to nominate another individual to exercise your rights in the event of your death or incapacity.
- Right to Withdraw Consent: You may withdraw your consent for data processing at any time by contacting us at the email address below. Withdrawal of consent will not affect the lawfulness of processing carried out prior to the withdrawal.
10. How to Exercise Your Rights
To exercise any of the rights listed above — including requesting access to your data, correction, erasure, or withdrawal of consent — please email us at fyai.india@gmail.com with the subject line "DPDP Data Request". We will respond to your request within 30 days.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights under the DPDP Act, please reach out to our Grievance Officer at:
Email: fyai.india@gmail.com
Address: New Delhi, Delhi NCR, India
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this page periodically.